FAQ
guarantee
Our products come with a minimum two-year warranty. During this period, we cover all repairs and associated costs. If you have questions about the warranty of a specific product, we are happy to assist you before your purchase.
Are there discounts?
Of course! You can easily put together your own bundle set of machine, grinder, and accessories. Just send us a screenshot or the item names, and we will grant you a generous discount on your order. And that's not all! We also offer special prices for business customers with cafés, hotels, offices, and restaurants. We look forward to making you an unbeatable offer!
return
After receiving your order, you have 14 days to return it. For a goods value of under 100€, the customer bears the shipping costs for the return. Please note that for used goods, a possible loss of value may be charged later. If you are having trouble with your machine or mill, feel free to contact us by phone or in writing. We offer free instructions to help you.
How do I find the right machine and mill?
Unsure which machine or coffee grinder suits you? We are ready to advise you, whether in writing, by phone, or in person at our store in Landshut. Just let us know your preferences: whether you prefer espresso or milk drinks like cappuccino, whether you like to experiment or prefer simplicity. It is also helpful to know how long the heating time should be. We are happy to assist you in making your selection!
Repair and Maintenance
Our in-house repair shop for espresso machines and coffee grinders is run by an experienced technician. We offer a comprehensive range of services, including maintenance, servicing, and repairs. Even if you did not purchase your machine or grinder from us, feel free to contact us. We repair practically all common brands. Our workshop is located directly in our store, so don't hesitate to let us handle your concerns. We will take care of it so you can soon enjoy your perfect coffee again!
Shipment
Shipping faster
At La Barista, we place great importance on fast delivery. As soon as your order is placed, it will be processed immediately and usually shipped within 2-4 business days. (Exception for custom-made products). We work with reliable shipping service providers to ensure that your products arrive safely and quickly.
shipment tracking
To give you a transparent overview of the status of your order, you will receive a tracking number after shipping. With this, you can track the progress of your delivery at any time and see exactly when it will arrive at your location.
Contact us
If you have any questions or concerns, we are always happy to assist you. You can reach us through the contact form on our website or contact us directly via email or phone. Our friendly team is always ready to help you and ensure that you are completely satisfied with your purchase at La Barista.